At Marela Store, located in Querétaro, Mexico, we are committed to protecting your personal data and your privacy. This policy clearly explains how we collect, use, protect, and, in some cases, share your information when you use our website, www.marelastore.com.

1. Personal Data We Collect
We may collect and process the following information about you:

Name
Email address
Shipping and billing address
Phone number
Payment information (this is processed through secure payment platforms)
Technical information derived from the use of our site (cookies, IP address, device, etc.)

2. How We Use Your Data
Your personal data will be used to:

Process and ship your orders.
Contact you regarding your purchase or service.
Send you newsletters, promotions, and updates, only if you subscribe to our newsletter (you can unsubscribe at any time).
Analyze and improve the user experience on our website.
3. Information Sharing
We only share necessary information with:

Shipping carriers, to generate shipping labels and ensure the correct delivery of your products.
We do not share your personal data with other companies, except as required by law or requested by a legal authority.

2. How We Use Your Data
Your personal data will be used to:

Process and ship your orders.
Contact you regarding your purchase or service.
Send you newsletters, promotions, and updates, only if you subscribe to our newsletter (you can unsubscribe at any time).
Analyze and improve the user experience on our website.
3. Information Sharing
We only share necessary information with:

Shipping carriers, to generate shipping labels and ensure the correct delivery of your products.
We do not share your personal data with other companies, except as required by law or requested by a legal authority.

5. Email Subscription and Unsubscribe
We send promotional emails only to those who subscribe to our exclusive newsletter.
You can unsubscribe at any time using the link included in every email. If you cannot find the link, you can email us at hello@marelastore.com to request your removal, and we will process it manually.

6. Data Security
We implement technical and organizational measures to protect your information, including:

SSL certificates for data encryption.
Limited access exclusively for authorized personnel.

7. Minors
Our products and services are intended only for individuals over 18 years of age. We do not knowingly collect data from minors.

8. International Data Transfer
As our servers and technology platforms, such as Shopify, may be located outside of Mexico, your personal data may be transferred and stored internationally in accordance with applicable laws and security standards.

9. Exercise of ARCO Rights
You have the right to Access, Rectify, and Cancel your personal data, as well as to Oppose its processing (known as “ARCO rights”). you can exercise these rights by writing to us at hello@marelastore.com.

10. Contact
If you have any questions about this policy or how we handle your personal data, you can contact us at:

Email: hello@marelastore.com
Facebook: Marela Store
Instagram: Marela Store
TikTok: Marela Store
We reserve the right to update this policy at any time. We will notify you of any significant changes through our site or by email if you are registered.